Terms of Service

1. Introduction

Welcome to Twovector ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at twovector.com and our digital solutions services including website development, cloud infrastructure, business automation, and IT consulting.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

2. Services Description

Twovector provides digital solutions including but not limited to:

• Website development and design
• Cloud infrastructure and DevOps services
• Business automation solutions
• IT consulting and strategic planning
• System integration and optimization
• Technical support and maintenance

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use our services in compliance with applicable laws
• Not engage in any activity that disrupts our services
• Respect intellectual property rights
• Provide timely feedback and approvals for project deliverables

You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login credentials.

4. Payment Terms

Our payment terms are as follows:

• Project costs are outlined in individual service agreements
• Payment schedules vary by project scope and duration
• Invoices are due within 30 days of receipt unless otherwise specified
• Late payments may incur additional fees
• We accept major credit cards, bank transfers, and approved payment methods
• Refunds are subject to our refund policy outlined in service agreements

We reserve the right to suspend services for overdue payments exceeding 30 days.

5. Intellectual Property

Our Property: All content, designs, code, methodologies, and materials created by Twovector remain our intellectual property unless explicitly transferred through a separate agreement.

Client Property: We respect your intellectual property rights. Any proprietary information, content, or materials you provide remain your property.

Deliverables: Upon full payment, clients receive the agreed-upon rights to project deliverables as specified in individual service agreements.

Third-Party Materials: We may use third-party tools, libraries, or services that have their own licensing terms.

6. Confidentiality

We understand the sensitive nature of business information and are committed to maintaining confidentiality:

• We will not disclose your confidential information to third parties
• Access to your information is limited to team members working on your project
• We implement appropriate security measures to protect your data
• Confidentiality obligations survive the termination of our services

We may use anonymized case studies and general project information for marketing purposes unless explicitly prohibited by agreement.

7. Limitation of Liability

Our services are provided "as is" without warranties of any kind. To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the specific service
• We are not responsible for third-party service failures or interruptions
• Clients are responsible for backing up their data and systems

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

8. Termination

Either party may terminate services under the following conditions:

• By mutual agreement in writing
• For material breach of contract with 30 days written notice
• For non-payment after 30 days past due
• Immediately for illegal activities or violation of terms

Upon termination, all outstanding invoices become immediately due, and we will provide deliverables completed to date.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of New York, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or our services will be resolved through binding arbitration in New York, NY, or in courts of competent jurisdiction in New York.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by:

• Posting updated terms on our website
• Sending email notifications to registered users
• Updating the "Last Modified" date at the top of this page

Continued use of our services after changes constitutes acceptance of the updated Terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: legal@twovector.com
• Phone: +1 (347) 349-4277
• Address: Twovector, New York, NY, United States